Privacy Policy for patriciaraymond.net

1. Introduction

At patriciaraymond.net (“we”, “our”, “us”), we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines the manner in which we collect, use, disclose, store, and safeguard your personal information when you access our website, engage with our services, or communicate with us. We are committed to upholding the principles of the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable data protection laws.

Your privacy and the integrity of your personal data are of paramount importance to us. We handle your personal data responsibly, transparently, and with the utmost care.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to personal data collected through our website at patriciaraymond.net and any affiliated digital services or platforms operated under our control. We act as the data controller with respect to the information that we process, meaning we determine the purposes and means by which your personal data is collected and used.

For users located in the European Economic Area (EEA), United Kingdom, and California, we process your data in compliance with applicable data privacy laws, acting as a controller as defined under the GDPR and CCPA.

3. Categories of Data We Collect and Process

We may collect and process the following categories of personal data depending on your interaction with patriciaraymond.net:

a) Usage Data
Includes information about your interactions with our website, such as IP address, geographic location, browser type, internet service provider (ISP), referring/exit pages, time zone, session duration, and device identifiers.

b) Account Data
Includes personal details you provide when creating an account or using our services, including your full name, postal address, email address, and telephone number.

c) Profile Data
Includes your interests, preferences, purchase history, behavioral trends, and participation in surveys or promotions.

d) Communication Data
Includes data shared through email correspondence, contact forms, support inquiries, or interactions with our customer support team, such as your message contents and communication timestamps.

e) Technical Data
Includes data from the devices you use to access our website: device type, operating system, system configuration, screen resolution, and browser settings.

f) Transaction Data
Includes payment information (such as partial card data via secure third-party processors), billing addresses, shipping addresses, and order details for services or products purchased or accessed via patriciaraymond.net.

g) Preference Data
Includes your marketing and communication preferences, subscription settings, cookie consent, and any stated product or content interests.

4. Legal Bases for Processing

We process your personal data under various lawful bases, depending on the nature of the data and your interaction with our website:

– Consent: Where you have given your voluntary, explicit consent (e.g., for marketing communications or cookie use).
– Contractual Necessity: Where processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into such a contract (e.g., purchase processing).
– Legal Compliance: Where the processing is necessary for us to comply with our legal obligations (e.g., tax laws, regulatory reporting).
– Legitimate Interest: Where we have a legitimate interest in processing data and your rights and freedoms do not override those interests (e.g., website analytics, fraud prevention, business improvement).

5. Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

– Right of Access – To request a copy of the personal data we hold about you.
– Right to Rectification – To request correction of inaccurate or incomplete data.
– Right to Erasure – To request deletion of your personal data (also known as the “right to be forgotten”), under certain conditions.
– Right to Restrict Processing – To request restriction of processing activities where data accuracy or legality is contested.
– Right to Data Portability – To receive your personal data in a structured, machine-readable format and transmit it to another controller.
– Right to Object – To object to data processing based on our legitimate interests or for direct marketing purposes.
– Right Not to Be Subject to Automated Decision-Making – To not be subjected to solely automated processing that significantly affects you.

To exercise any of the above rights, please contact us at [email protected].

6. Security Measures

We implement a range of industry-standard security measures to safeguard your personal data, including but not limited to:

– TLS (Transport Layer Security) encryption for data transmitted over the internet
– Role-based access controls to limit internal access to personal data
– Regular security audits and vulnerability assessments
– Secure data backups and disaster recovery processes
– Staff training on information security and privacy obligations

While no system can be guaranteed as 100% secure, we continuously work to protect your data through up-to-date risk management practices.

7. International Transfers

Some of the personal data we collect may be processed or stored in countries outside of your home jurisdiction, including the United States or other countries where our service providers operate. Where such transfers occur, we rely on one or more of the following legal safeguards:

– Standard Contractual Clauses approved by the European Commission
– Adequacy decisions issued by the European Commission
– Binding Corporate Rules or other legally recognized data transfer mechanisms

We make every effort to ensure that any such international data transfers comply fully with applicable data protection legislation.

8. Data Retention

We retain your personal data only as long as is necessary for the purposes for which it was collected, including:

– Usage Data: up to 26 months for analytics purposes
– Account Data: retained for the lifetime of the account and typically deleted within 30 days of account closure
– Communication Data & Support Inquiries: retained for 3 years for quality assurance and legal compliance
– Transaction Data: retained for 7 years to comply with financial and tax regulations
– Profile and Preference Data: retained for as long as your account remains active or until you withdraw consent

After the expiration of these periods, data is securely deleted or anonymized.

9. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience, deliver personalized content, and analyze usage patterns. Types of cookies include:

– Essential Cookies: Necessary for website functionality, navigation, and access to secure areas
– Functional Cookies: Support site personalization, language preferences, and saved settings
– Analytics Cookies: Collect statistical information about site usage to improve performance and user experience
– Performance Cookies: Monitor page load times, error reports, and user behavior to diagnose issues

10. Cookie Management and Compliance

By visiting patriciaraymond.net, you have the option to manage your cookie preferences via our Cookie Banner or through your browser settings. For users in the EU and California, we offer granular consent controls in accordance with GDPR and CCPA.

You may withdraw your consent to non-essential cookies at any time. Note that disabling certain cookies may limit the functionality and performance of some parts of our website.

11. Special Protections for Children Under 13

We do not knowingly collect or solicit personal data from children under the age of 13 without verifiable parental consent. If we become aware that such data has been collected without appropriate consent, we will delete it promptly. Parents or guardians who believe their child has provided us with personal data may contact us at [email protected].

12. Policy Updates & Notifications

We reserve the right to modify or update this Privacy Policy from time to time in response to legal, technical, or business developments. Updated versions will be posted on patriciaraymond.net, and material changes may be communicated via alert banners or email (if we hold your contact information).

Your continued use of patriciaraymond.net following any updates indicates your acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy, our data processing practices, or your rights under applicable law, you may contact us at:

Email: [email protected]

We are committed to ensuring full compliance with all applicable data protection laws and maintaining your trust through transparency and effective safeguards. Please do not hesitate to reach out with any privacy-related questions or concerns.